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The customer may file a complaint in connection with the credit brokerage contract signed with Lyonside S.r.l. by notice by registered letter to be sent to:

Lyonside S.r.l. - Corso di Porta Vittoria, no. 54 - 20122 Milan (MI),

or by e-mail to: info@pec.lyonside.com

 

In the content of the report, it is requested to indicate the following information: name/name of the customer; contact details of the customer; reason for the complaint; claim against Lyonside S.r.l.

 

It should be noted that the ABF (Arbitro Bancario Finanziario) is competent for appeals that the customer may wish to file against the lending intermediaries (banks, financial intermediaries registered in the register under Article 106 TUB, confidi).

 

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Guide "ABF in simple words" arranged by Bank of Italy

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